Returns & Exchanges

At Hobbii, we want you to be completely satisfied with your yarn and hobby supplies, which is why we offer a 100% satisfaction guarantee and a 14-day return window. If your items are unused and in their original packaging, you can easily send them back for a full refund or exchange.

1

Initiate Your Return

Visit our online return portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Items

Place the unused yarn or tools in their original packaging, ensuring all labels are intact, and include a copy of your packing slip.

3

Ship the Parcel

Print your prepaid shipping label from the portal, attach it to your package, and drop it off at your nearest authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will process your refund to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing