Frequently Asked Questions

Everything you need to know about your Hobbii orders and products.

How long does shipping usually take?

Standard shipping typically takes 3-7 business days within the continental US. International delivery times vary by location, usually arriving within 10-15 business days.

What is your return policy for yarn and tools?

We offer a 30-day return policy for all unused and unopened items in their original packaging. Please ensure the yarn labels are intact to qualify for a full refund.

Are the colors on the website accurate?

We strive to display our product colors as accurately as possible. However, due to different monitor settings and dye lot variations, slight differences in shade may occur.

Do you offer bulk discounts for large projects?

Yes, we offer tiered pricing and 'Buy More, Save More' deals on selected yarn collections. Check the individual product pages for specific volume discount details.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and Klarna for flexible interest-free installments.

How can I track my order?

Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.